Effective Date: 1 April 2025

​

At My Partner In Time LLC, we value transparency and fairness in every interaction. This policy outlines how refunds and cancellations are handled for both subscription-based and custom development services.

​

​

1. Subscription Services

You may cancel your subscription at any time.

• Your subscription will remain active until the end of the current billing period

• No further payments will be charged

• Refunds will not be issued for billing cycles already in progress

To cancel your subscription, contact us at: desk@mypartnerintime.com

​

​

2. Custom Development Services

(Web Portals, Market Research, Account Management)

We offer custom services tailored to each client’s needs. To protect both parties and maintain a clear understanding:

​

​

A. No Payment Without Agreement

We do not accept any payment or deposit until a mutually agreed-upon scope of work (a “win-win agreement”) has been finalized. This ensures that both parties are fully aligned on deliverables, timelines, and expectations before we begin.

​

​

B. 30-Day Refund Policy (After Project Start)

Once work has begun, clients may request a refund within 30 days under the following conditions:

• A formal refund request is submitted within 30 days of the project start

• The project is not yet fully completed

• A reasonable and specific reason is provided for the refund request

If any work has already been delivered, a partial refund may be issued based on how much has been completed.

​

​

3. Deposits & Prepayments

After a win-win agreement is in place, a deposit may be required to begin work. In most cases, deposits are non-refundable once work has commenced. If a client cancels before work begins, a refund may be considered.

​

​

4. How to Cancel or Request a Refund

Email us at: desk@mypartnerintime.com
Please include your name, the service/project involved, and your reason for the request.

We’ll get back to you promptly and review your case fairly.

​

​

5. A Note From Us

We’re a people-first business. If you’re ever unsure, unhappy, or have concerns, please reach out—we’re always open to conversation and resolution.