My Partner In Time
Rewind Refund
Have you been scammed or defrauded?
Has any of the following happened to you?
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A company ripped you off or committed fraud?
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You’ve been misled by false advertising?
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You requested a refund but never received it?
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You never received an item you purchased?
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A company refuses to honor your refund?
Whatever it may be;
Rewind Refund can help get your rightful refund back.
No Win, No Fee!
We only get paid once you get your refund.
There are no upfront costs.
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Our fee is just 5% of your refund, for amounts of $200 or more.
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For refunds under $200, our fee is only 10%.
The fee is inclusive of VAT/GST.
If the refund amount is not in USD, the amount will be converted
using standard currency exchange rates,
approved by you before proceeding.
We’ve already helped people worldwide reclaim their refunds,
and we can help you too!
Table Of Content
1. How We Can Help
1.1 How we can help
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We will analyze your case, and if you are entitled to a refund, we will work to get it back for you.
1.2. Exceptions*
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Some cases are not covered, including:
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Cases involving companies that do not actually exist, which require legal intervention beyond our services. We can guide you on the appropriate authorities to contact.
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Most* government-related cases are outside our scope. If you have a subscription, we may guide you with diplomatic communication templates to assist in possible resolution, but we cannot represent you officially.
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Rare* government-related cases can be represented by our services.
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1.3. What we cover
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Our refund recovery services cover a wide range of companies across many countries (Europe, USA, Asia, North Africa, and the Middle East).
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Our My Partner In Time direct services also include:
o Internal research and preparation of legal documentation.
o Direct communication with the company involved (the company from which the refund is requested) via email, and if necessary, postal mail, using clear and professional language to maximize efficiency and success.
1.4. Trusted Partnered Services
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Postal Services.
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Consumer protection complaint filings.
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Data collectors and document preparation of company historical reviews from consumers.
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Bailiffs and third-party collectors across Europe, USA, Asia, North Africa, and the Middle East.
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Business lawyers.
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For extreme cases, we also collaborate with:
o Consumer review platforms.
o TV programs exposing ongoing scams and fraud.
T & C 2025–2026, applicable to RR • Refund Rewind 〡 operated by My Partner in Time LLC
FAQ Rewind Refund
1. What happens after I submit my refund request?
Once we receive your application, our team will review the details of your case. If your case qualifies, we will notify you via email and provide a quote. This quote will include the appropriate commission rate (including VAT/GST), and the currency exchange rate, if required.
Once you approve the quote, we will begin the refund recovery process.
Finally, once we receive the refund confirmation from the company, we will issue the final invoice (which you have already approved through the quote). The invoice will only be payable once you have received the refund in your account.
2. How do I get a refund if a company overcharged me?
You can submit a refund case to us by providing detailed proof and information about the transaction. If your case meets our eligibility criteria, we will review and handle it. You may download and submit the application by following the instructions here: [click here]
3. Are there cases you don’t handle?
Yes. We cannot accept cases involving: companies that do not exist or cannot be traced, certain government-related cases, or countries outside our operational scope.
We also do not handle refund claims where the product or service was delivered in good condition as agreed and the refund is being requested beyond the refund policy timeframe.
We will always notify you clearly if your case is not eligible.
4. How do you charge for your service?
For refund amounts of $200 USD or above, our fee is 5% commission, including VAT/GST. For example, if your refund amount is $200 USD, we would charge a full total of $10 USD (5% of $200 USD).
For refund amounts below $200 USD, our fee is 10% commission, including VAT/GST. For example, if your refund amount is $50 USD, we would charge a full total of $5 USD (10% of $50 USD).
If the refund amount is in a currency other than USD, we will convert it to USD using the standard currency exchange rate, which will be confirmed by you before proceeding with the refund recovery.
You will need to confirm the quote we send you once we receive your application.
Our fee is only payable if and when we have successfully received the refund into your account.
5. What proof do I need to submit with my refund request?
Please provide company details, purchase proof, what was promised vs. received, communication history, and the refund amount you seek. All these are listed clearly in the application form with simple step instructions. You may find the application form here:
6. Will you keep my data if my application is rejected?
If your application is rejected and you are not an existing client, we will notify the rejection by email and automatically delete your application and all associated personal data within 3 working days.
If you prefer immediate deletion, you may reply to the rejection email with the request “Delete my personal data immediately.” We will confirm receipt of your request within 24–48 hours, proceed with secure deletion of your data, and notify you by email once the deletion is complete.
If you are an existing client (i.e., you have previously had a successful case with us), the same process applies for any rejected application, where we will delete your data as described above.
However, we may retain relevant data from your successful cases - including application details, invoices, communication records, and other related documents - for up to 5 years, in order to comply with legal, tax, and audit requirements, fraud prevention, and other necessary business operations, as permitted or required by law.
After this period, your data will be securely deleted or anonymized in accordance with applicable data protection laws.
At any time, you may contact us to request access, correction, or deletion of your personal data, or to exercise your rights under CCPA, GDPR, or other applicable privacy laws.